This issue can happen to customers at times but please don't worry. The first thing we suggest to do is to check all details provided including…
Firstly, taxes and duties will always be paid if applicable when placing an order online. Tax/VAT will never be charged on receipt of an order…
We regret that once your order has been submitted, we are unable to add another item to your order as orders move rapidly through to our warehouse. We…
Unfortunately, we're unable to cancel or change any part of your order once placed, including the delivery address and order contents. We regret…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
Standard shipping: USA – 5 to 10 Business Days - Express shipping takes 3 to 5 business days. Standard shipping: Ireland – 3 to…
We will send you an email when your order has been shipped. You can start tracking your order 1 Business day after you receive this confirmation…
Unfortunately, we don't offer exchanges but we do offer free returns. You can return your order and then re-order the item you wanted to exchange…
Yes, you can certainly do this. When on the order summary page you will see an option to add a gift message to go along with your gift from Ireland.…
